by admin | May 5, 2026 | Experience, Innovation, Marketing, Philosophy, Strategy
Summary: In this article I explore why customer experience, not AI, is the real competitive advantage of the future, and how service businesses can escape commoditisation by entering the experience economy. 4 things you’ll learn in this article Why...
by admin | Sep 28, 2025 | Business Models, Innovation, Money, Philosophy, Productivity, Strategy, Systems
Summary: In this article I explore why business owners should stop measuring success only by money and start valuing time as their true currency, helping you design a more profitable and balanced business life. 4 things you’ll learn in this article: Why revenue and...
by admin | Nov 26, 2024 | Philosophy
1: IntroductionFor as long as I can remember, my life has been semi-regularly interrupted by a parade of existential crises. My earliest memories of these would have been in my early to mid teens. I’m 39 now, and they show no sign of abating.As frequently as a...
