keynote
What is it?
A one-hour keynote that uses storytelling to introduce a clear, practical way to use customer experience as a unifying business strategy for differentiation, alignment, and growth.
Who is it for?
This is for businesses looking for a shared mindset around customer experience, built on the Gobsmack Design Framework.
It suits leadership teams wanting practical guidance to improve how customers are attracted, served, and retained without relying on discounts or short-term tactics.
How does it work?
A one-off, facilitated presentation delivered in person to a single business, leadership team, or conference audience. Hosted at the client’s location or event venue. No ongoing commitment. Presented by Dan Williams, Director of Gobsmack Consultin, Customer Experience Design Consultant.
How can I find out if Gobsmack Consulting is right for me?
Every good relationship begins with a chat, so let’s start there. If we’re a good fit for each other, we can discuss next steps.
Contact us
drop us a message and we’ll get right back to you to organise a chat.